PRIVACY Policy

 

Background to this Privacy Policy

FILEforce International takes the issue of personal privacy seriously.

This privacy policy applies to any personal information that may be collected by us or provided by you, including (but not limited to) personal information disclosed during or as a result of your access to our website.

This privacy policy has been published to provide to you a clear and concise outline of how and when personal information is collected, stored and used by us.

Personal Information Collected

We do not generally collect personal identifying information about you except when you provide that information voluntarily and in accordance with our various application forms. Once you have provided personal information, it will only be used so that we can forward to you the information that you have requested. In other words, all collected information about you will be used solely for the purpose to which you have consented. Such information will not be transferred to other parties unless you are fully informed prior to such transference and you have agreed to such transference, unless we are required by law to transfer the information to an authorised organisation.

The above only relates to your personal information and does not relate to any aggregated or other information that may be developed or created internally by us, provided this other information does not identify you in any way whatsoever and therefore maintains our privacy commitment to you.

Use & Disclosure of Personal Information

Unless you have advised us not to do so, your personal information will only be used to provide the services that you have requested from us.

It is our goal to only use the information you provide us in a manner that better provides our services to you.

In particular, we undertake not to sell, rent or trade your personal information. We will not disclose information about you unless the disclosure is:

(a) required by law (eg the Australian Tax Office);

(b) is authorised by law (eg to protect our interests or where we have a duty to make such disclosure); or

(c) you have consented for us to disclose the information about you.

Personal Information Quality

It is our goal to ensure that your personal information is correct, accurate, relevant, timely and secure. In order for us to meet this goal would you please ensure that if there is any change to any of the details you have provided to us, you promptly advise us so that we can continue to provide the services that we have agreed. Further, if it comes to your attention that we possess certain information about you that is not correct, accurate, complete or up-to-date, then contact us and we will use all reasonable efforts to correct the information we have about you. We may require proof of your identity before changing personal records.

Personal Information Security

We endeavour to keep secure all personal information about you and to take all reasonable precautions to protect that information against any loss, misuse or alteration.

Access to Personal Information

If you request us to provide you with access to personal information we hold about you, then we will provide such information in a timely manner to you. We may require proof of your identity before permitting access to your personal records.

Cookies

A cookie is a small packet of information that could allow our Internet server to identify and interact more effectively with other computers. At this point in time we do not use cookies in the operation of our website. Despite this, we may review this policy and implement the use of cookies. If this is to occur, then we we will promptly update this policy so that you understand when and how we will be using cookies.

Changes to this Policy

We reserve the right to make changes to this privacy policy from time to time for any reason. We will accordingly make those changes and display those changes on our website.  

Dec 2004

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