MAIL management
Imagine having someone else open the mail.
You can just get on with the rest of your work right at the beginning of the day.
With our experienced staff having opened the mail for a large Local Authority for over 9 months, A national insurance company for over a year, and a Mining company for 18 months.
High security and confidentiality are always at the forefront. Contract staff sign a specific confidentiality agreement more stringent than the public service and equally enforceable by law. Plus the area will have security cameras and video-recording devices to record each session.
FILEforce Officers will undergo special training, and computer databases will be used to display location information on your staff to ensure that all mail goes directly to the correct person in the right section. Daily changes in staff movement and holiday arrangements once posted at our e-mail address, will be incorporated into the next day's briefing to staff and be available on the database.
Many hours can be spent each day in processing the mail, from getting staff in early to having them leave early to make up for time used in the morning. Some clients spend 8-12 hours per day opening the mail, either with their own staff or borrowing staff from other departments. FILEforce takes away the problem of training, disinterest, and the chore of doing the mail, by making this time more productive to you and your staff.
When the action officer gets the mail at the right time, they are happy with the service. FILEforce has the same people sorting and collating mail each and every day of the week. As they become more familiar with your organization, they provide a quicker and more personal service. With daily briefings, all staff changes can be easily taken care of.
Many records sections are behind due to the inability to provide sufficient numbers of staff to open mail each day and guarantee to have it finished and delivered to the user departments by a specific time. FILEforce Mail guarantees to deliver the mail each and every day by a specific time. Your staff can rely on the delivery (subject to traffic conditions) and plan their work accordingly.
No more is Monday's mail not on your files until Wednesday, it will now be on the files on Monday.
No more is Monday's mail not on your files until Wednesday, it will now be on the files on Monday.
