CAPABILITY Statement

FILEforce is a dedicated records management company providing labour and intellectual services in the records management and knowledge based disciplines.  

These include

• Development of strategic policies for information management

• Compliance with  ISO/AS 15489 Standard for Records management

• Outsourced Management and staff provision for:-

  • Records (Filing)

  • Knowledge

  • Document and Image

  • Archives

  • Mail

  • Forms

• Off-site and On-site management of records facilities

• Design briefs for new buildings (Mergers and Moves)

• Moving file holdings

• Provision of staff services

  • Selection and Training of Records Staff

  • Paper Records

  • Imaging Services

  • Mail Rooms

  • Projects

  • Health Care

  • Sentencing government records

WHAT FILEforce DOES 

We deal in providing Records or Knowledge Management service to our clients by providing well-trained personnel who are equipped with the FILEforce intellectual property of Records Management practice to add value to the client’s information and knowledge needs.

We add value to the clients’ knowledge base; we take responsibility for the actions of our employees and management. 

WHAT FILEforce DON’T DO

• We are not a temporary agency providing temporary staff. 

• We are not a filing equipment, firmware, stationery, machinery or software supplier.

OUR INDUSTRY AND PROFESSION

FILEforce participates in our professional and industry bodies :

• Records Management Association of Australia

• Facilities Management Association

• Australian Institute of Management

where we can add value for both the body and the FILEforce family. c We support the further development of ISO 15489 and the Competencies in Archives and Records Management. 

OUR GOAL

Our business will be guided by ethical standards, which exceed the industry standards. Pride in our achievements, and the development of a family of employees, clients and stakeholders. To share our success with each other and allow employees to become shareholders in their own success. 

FILEforce is Quality Assured ISO 9002 and complies with ISO 15489 International Standard on Records Management.